Having your pool serviced is an important, and critical part of swimming pool maintenance. That said, finding the right company to offer professional quality pool cleaning service can help you in maximizing your pool’s longevity and save you from costly repairs. Here are a few things you need to know about how you can find the best cleaning service for your pool.
1. Ask for Referrals
One way to get to know local professionals is to ask for referrals. Typically, friends and families who have had their pools serviced will know a pool professional they’ll be more than happy to recommend. And honestly, there’s no better way to find a good swimming pool professional than asking for a referral.
Your relatives and your friends have most likely met a few and have sifted through all the pool pros in the market to refer to a pool company they, themselves, can put their trust in. The good thing about referrals is that they won’t just give you names.
They’ll also tell you why these professionals have earned their trust like whether they come on time, take care of the pool as if it’s theirs, and so on. At the same time, they may also let you in on who to avoid.
Many swimming pool professionals know that referrals can get them sure clients because who else would pool owners trust than other pool owners who leave their properties in the care of the very people they recommend?
On that note, pool professionals who offer pool cleaning services take extra care of the customers they get through referrals because they don’t want to give their businesses and their clients a bad image.
2. Check the Ads
If a pool cleaning company can pay for ads, written content, or clever copywriting, chances are they can pay for good employees, good cleaning equipment, and are getting a steady flow of customers. That said, make sure to look for companies that put out ads both online and even in your local paper.
You can also check online platforms like Yelp where you can get a glimpse of the company, overall. While you’re at it, make sure to also check customer feedback and check whether they live up to their promise. Most satisfied customers will leave simple reviews, but if the pool professional you’ve been eyeing does a compelling job, you’ll find relatively moving reviews.
Also, watch out for pool professionals that have bad reviews as it also takes exceptionally bad service for a customer to spend time and write them a bad review.
Consider checking several companies before you settle on one.
3. Look for Licensed Professionals
When you’ve found a company you like, either through a referral or by carefully reviewing the local listings, take the time to check for proper licensure and accreditation. You can ask your pool professional if they have the proper documentation to operate as a business and provide these kinds of services.
If you’re living in the state of California, a contractor’s license is only required for jobs that cost $500.00 or more. However, pool cleaning services typically entail and involve other types of jobs like checking if your pool equipment runs properly or reviewing the integrity of your pool’s structure.
And in most cases, these pool cleaning companies also offer pool remodelling and pool repair services.
That said, it’s better to have a licensed professional work on your swimming pool because they will most likely know exactly what they’re doing and should they find any reason for you to have your pool or your equipment repaired, you’d know that the judgement they made is based on experience and not based on guesses.
On that note, licensed pool professionals in the state of California are required to have at least four years of relative experience in conducting and in supervising swimming pool-related projects.
So, if you get a company that has a professional license issued by the state, chances are you’re getting a reliable swimming pool cleaning service.
4. Give the Company a Call
Take the time to call the pool professionals you want to work with. The reason behind this is that you’d want to get a feel of how well they communicate with their customers and whether they’re polite and courteous with their clients.
This would also be the perfect time to ask questions about the services they offer as you’d want to know how well they can explain what they do over the phone and how well they know their job. A good pool professional would know what he does by heart and can get into the small details of pool cleaning service.
Avoid pool companies that talk down on you if they feel like you’re not going to sign up for their services and be wary of those who sound like they don’t know what they’re doing.
You might also want to schedule an appointment or a trial period so you can tell if you like how they clean your swimming pool. You’d also want to check if they arrive at the location on time, if they give suggestions and tips here and there if they make the most out of their time even when unsupervised, and ultimately, if they deliver the service they promised.
If you feel like you are satisfied with how they performed during the trial period, then consider signing up. Otherwise, go back to square one and search for another pool professional.
5. Check if They Offer Other Services
As we’ve briefly covered above, some pool professionals who offer pool cleaning services also offer other pool services including pool renovations and pool equipment repairs. Check if the company you are eyeing does offer several other services.
This will tell you just how adept they are in their craft and most likely give you a feel of how long they’ve been in the business. Pool professionals that have been in the industry for decades typically offer a wide range of services like the aforementioned pool remodelling and pool repair.
You may even come across companies that offer pool deck building and landscaping. These companies are the ones you’d want to keep since they would be your go-to for everything pool related.
When the time comes, you’d want to have your pool or your entire backyard remodelled. When that happens, it’s best to go with a company you, yourself, can trust.
So, whether it’s adding a new spa to your pool or simply just cleaning your private pool regularly, make sure to check your pool professionals for other services they offer as this is usually an indication of how good these professionals are. Also, by knowing what services they offer, you can narrow down your search and select a company that offers the services you need.
6. Ask for A Quote
Probably the last thing you’d be doing when searching for a pool cleaning company is to ask for an estimate. Different companies use different methods of cleaning and may even use different kinds of cleaning materials and cleaning agents which may cause their prices to vary. Decide on the amount you’re comfortable with and from there hire the pool professional that fits your budget.